Channels and templates
Request an SMS sender ID
Requests an SMS sender ID, given as sender_id with a use_case and a sample_message. It must be approved before it can be used.
Requires: desk.admin scope, workspace owner or admin.
Authorization
bearerAuth AuthorizationBearer <token>
A SautiDesk API key. An owner or admin makes it under Settings in SautiDesk for a named person and picks the scopes. The key is shown once. Send it as Authorization: Bearer <key>. It acts as that person and as nobody else.
In: header
Request Body
application/json
Response
Created
Example
{ "id": "3f2b8c1e-5a4d-4e7b-9c10-2d6a8e4f1b37", "workspace_id": "0d16f37b-483b-4345-9876-083e209b25ee", "sender_id": "fd8c0bc1-a306-40ce-9f02-35bdd1443c8c", "use_case": "Order and delivery updates", "sample_message": "Hi Amina, your order has shipped.", "status": "open", "decision_note": "Approved", "requested_by": "01729983-8e9a-404e-93f5-c65f494454d9", "requested_at": "2026-10-14T08:30:00Z", "decided_at": "2026-10-14T08:30:00Z", "notified_at": "2026-10-14T08:30:00Z", "workspace_name": "Example Ltd", "requester_name": "Amina Wanjiru", "requester_email": "amina@example.com"}FieldTypeDescription
idrequiredstring (uuid)workspace_idrequiredstring (uuid)sender_idrequiredstringThe name that shows as the sender of your SMS, for example ACMEKE.use_caserequiredstringWhat you will use the sender ID for, in a sentence.sample_messagerequiredstringAn example of a message you would send with this sender ID.statusrequiredstringThe status to set.decision_notestringrequested_bystring (uuid) | nullrequested_atrequiredstring (date-time)decided_atstring (date-time) | nullnotified_atstring (date-time) | nullworkspace_namestringrequester_namestringrequester_emailstringcurl -X POST "https://api.sautidesk.com/v1/desk/sender-ids" \ -H "Content-Type: application/json" \ -d '{ "sender_id": "fd8c0bc1-a306-40ce-9f02-35bdd1443c8c", "use_case": "Order and delivery updates", "sample_message": "Hi Amina, your order has shipped." }'