support_agentFor BPOs and contact centres
Big-centre power. Small-team price.
Queues, a live floor view and reports for contact centres in Nairobi and beyond, priced per person in shillings.
Enterprise systems priced for enterprise budgets
Growing centres get quoted in dollars, with long contracts and hardware. You need the control without the overhead.
call_split
Queues that share the load
Calls ring the next free agent.
grid_view
A live floor view
See who’s on a call and who’s waiting.
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Reports for every client
Answer rates and dispositions by agent and queue.
What contact centres get
- Calls ring the next free agent, so queues share the load.
- A live floor view shows who is on a call and who is waiting. (SautiDesk Pro)
- Reports by agent and queue. (SautiDesk Pro)
Where most contact centres start
SautiDesk Pro
SautiDesk Pro gives you monitoring, reports, more queues, calling campaigns and your own dispositions.
Estimate your cost →Good questions
Yes, on SautiDesk Pro.
Better answers = customers who come back.
Get started now. Pay only for the calls and messages you use.