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WhatsApp Business API for teams

One WhatsApp + your whole team = no chat left on read.

Move your business WhatsApp off a single phone and onto every agent’s screen. Chats get answered faster, handed over cleanly, and never leave with a member of staff.

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check_circleIncluded in SautiDesk Basic and SautiDesk Pro

Faster replies, cleaner handovers, no lost chats.

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Shared inbox

One number, each agent replies to a customer on their own screen.

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Chats stay with the business

When someone leaves, the conversations stay.

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Reach customers first

Send approved reminders and updates, not just replies.

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Hand over without a hiccup

A colleague picks up with everything said so far.

Up and running in three steps

  1. Step 1

    Connect your business number

    We walk you through it during setup.

  2. Step 2

    Chats arrive as tickets

    One ticket per customer, in order.

  3. Step 3

    Reply as a team

    Anyone can pick up the next chat.

Good questions

The app links a few devices to one number. A shared inbox gives every agent their own screen, one owner per chat and a full history. See our side-by-side comparison.

Five channels. Zero customers lost.

Get started now. Pay only for the calls and messages you use.