local_shippingFor couriers and logistics
Ask once. Know where it is.
Delivery questions from calls, WhatsApp and SMS land on one ticket per customer, so riders and dispatch stay in step.
One late parcel, three angry calls
When dispatch can’t see what the customer already asked, every follow-up starts from zero and the same customer calls again.
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Where-is-my-order, fast
See the whole conversation before you call back.
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Proof of delivery on WhatsApp
Photos from customers or riders stay on the ticket.
sms
Updates before they ask
Tell customers by SMS when their delivery leaves.
What couriers get
- Dispatch sees the whole conversation before calling back.
- Proof-of-delivery photos stay on the ticket.
- Customers get an SMS when a delivery leaves.
Where most couriers start
SautiDesk Basic or SautiDesk Pro
Start on SautiDesk Basic. Move to SautiDesk Pro when dispatch needs its own queue and a live floor view.
Estimate your cost →Good questions
Yes, by WhatsApp. They land on the customer’s ticket.
Better answers = customers who come back.
Get started now. Pay only for the calls and messages you use.