A list of numbers = a calling campaign.
Load a list, choose how the calls are made, and SautiDesk dials it for you inside the hours you set. Play a message to everyone, or hand each answered call to a free agent.
check_circlePre-recorded campaigns on every plan. Progressive and Predictive on SautiDesk Pro.Reach the whole list. Spend only what you set.
Calls only when you allow
Pick the days and hours. Nothing is dialled outside them, and the pace never floods your lines.
Agents are offered calls, not logged in
Assigned people who are Available are offered the next answered call. On a break or away, they get none.
Skip the answering machines
Turn on answering-machine detection to hang up or leave your message. KES 0.50 per detection.
A budget that stops the spend
See the price before you start. Set a total and a daily limit, and the campaign pauses when it is reached.
Three ways to call a list
Choose one when you set up the campaign. Each campaign has one list, one caller ID and one set of rules.
Pre-recorded
Every planCalls everyone on the list and plays a recording or reads a message you type. Your customer’s name and amount can be filled in. No agent is needed.
Pick it for reminders, notices, confirmations and surveys that need no conversation.
Progressive
SautiDesk ProPlaces one call for each free agent. When someone answers, a free agent is offered the call straight away.
Pick it when every conversation matters and you want nobody left waiting on the line.
Predictive
SautiDesk ProDials a few more numbers than you have free agents, because many calls go unanswered. Agents spend less time waiting between calls, and the campaign slows itself down if answered callers start to wait.
Pick it for long lists and busy teams, where most numbers do not pick up.
Up and running in three steps
- Step 1
Set up the campaign
Choose how calls are made, your caller ID, your hours and your list. The setup walks you through each step.
- Step 2
Check the price, then start
See the estimate and your budget before the first call goes out. Supervisors can pause at any time.
- Step 3
Follow it live and read the results
Watch the live board, then open the report. Send results to your own systems with Webhooks.
Good questions
Choose Pre-recorded when you only need to deliver a message. Choose Progressive when agents will talk to every person who answers. Choose Predictive for long lists where most calls go unanswered and you want agents to wait less.
Five channels. Zero customers lost.
Get started now. Pay only for the calls and messages you use.