headset_micCloud call centre software
A browser + a headset = a call centre.
Give every agent a Kenyan business line, a fair share of calls and the caller’s full history the moment the phone rings. No hardware, no installation, no callers lost to a busy tone.
check_circleSautiDesk Basic: 1 queue. SautiDesk Pro: as many queues as you need.Callers get through. Agents sound prepared.
call_split
Callers reach someone, fast
Calls ring the next free agent; nobody hangs up on a busy tone.
phone_callback
Missed calls get a second chance
Each missed call becomes a ticket with an owner, so someone always calls back.
history
Agents sound prepared
The caller’s past calls and chats open with the ring.
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Work from anywhere
A headset and a browser is the whole setup. Office, home or branch.
Up and running in three steps
- Step 1
Pick your number
Choose a Kenyan business number for your team.
- Step 2
Plug in a headset
No desk phones, servers or cables.
- Step 3
Take the first call
You can be taking calls the same day — no hardware to wait for.
Good questions
No. Agents answer in the browser with a headset.
Five channels. Zero customers lost.
Get started now. Pay only for the calls and messages you use.