SautiDesk
Sign inGet started
Get started
confirmation_numberHelp desk software

All the channels a customer uses = one ticket.

Calls, WhatsApp, SMS, email and web chat become one ticket per customer. Your team stops asking customers to repeat their issues and starts fixing things.

Get startedarrow_forward
check_circleIncluded in SautiDesk Basic and SautiDesk Pro

Every customer gets one story and one owner.

forum

One story per customer

Every channel adds to the same ticket, in order.

assignment_ind

Nothing falls between desks

Each ticket has one owner until it’s done.

schedule

Late tickets surface first

See what’s overdue before customers chase you.

insights

Understand the customer need

Outcomes on every ticket show what people really contact you about.

Up and running in three steps

  1. Step 1

    Connect your channels

    Your number, WhatsApp, email and website chat.

  2. Step 2

    Invite your team

    Agents and supervisors.

  3. Step 3

    Work one list

    All of a customer’s conversations in one place.

Good questions

No. They call, message or email you exactly as they do today.

Five channels. Zero customers lost.

Get started now. Pay only for the calls and messages you use.