storefrontFor shops, supermarkets and online stores
Every chat answered = every sale saved.
For a shop in Thika or an online store delivering across Kenya: orders, returns and payment questions from WhatsApp, web chat and calls, all in one list your team shares.
Your best salesperson is a phone in a drawer
Buyers message at 9pm, on weekends, on the owner’s personal number. Slow replies quietly send them to the next shop.
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Order questions on WhatsApp
Answer from the shop’s number, not a personal phone.
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Web chat on your site
Talk to buyers while they’re still deciding.
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Returns tracked to the end
Each return is a ticket with an owner and a disposition.
What retailers get
- WhatsApp orders answered from the shop’s number, not a personal phone.
- Web chat answers buyers while they are deciding.
- Returns tracked on tickets with an owner.
Where most retailers start
SautiDesk Basic
Most retailers run well on SautiDesk Basic. SautiDesk Pro adds monitoring when the team passes about ten people.
Estimate your cost →Good questions
Yes. Web chat is included on both plans.
Better answers = customers who come back.
Get started now. Pay only for the calls and messages you use.