view_kanbanSales CRMSautiDesk Pro

Sales CRM software with a lead pipeline and follow-ups

SautiDesk gives your sales team a pipeline of leads beside your calls, WhatsApp and SMS. Each lead has a stage, a value, an owner and a next step, and the calls and messages you send from it stay on the lead. On SautiDesk Pro.

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check_circleLeads are on SautiDesk Pro, KES 3,000 per person a month.
A lead in SautiDesk: its stage, value, temperature, source, owner and tag, with the people on the lead and their numbers listed below
Creating a lead from a ticket in SautiDesk: the customer's name, number and email, then the lead's name, who it is assigned to, the queue and the source, with a Create lead button
Making a lead from a ticket in SautiDesk: name it, choose who it is assigned to, the queue and the source, then press Create lead.

Pipeline, follow-ups and imports for a sales team

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A pipeline you can see

Leads sit in a column for each stage, with the number of leads and their total value at the top. Switch to a list when you prefer one. You choose the stages, and a lead ends as Won or Lost.

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Follow-ups that remind

Set a follow-up for a time. Its owner is reminded before it is due, when it is due and if it goes overdue, and supervisors are told if it stays overdue. You can require a next step on every lead.

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Calls and messages stay on the lead

A call or message sent from a lead is recorded on that lead, not on a support ticket. Notes and the activities you log go there too.

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Leads from tickets, files and channels

Press Create lead on a customer’s ticket or contact, or import a CSV file of up to 500 rows. You can also let new conversations on a channel you pick open a lead.

How to start selling in SautiDesk

  1. Step 1

    Turn on Sales and name your stages

    On SautiDesk Pro, switch Sales on in Settings. Set your stages, lead sources, tags and the reasons a deal can be lost.

  2. Step 2

    Add your leads

    Create them from tickets and contacts, import a CSV file, or let a channel open a lead for each new conversation.

  3. Step 3

    Work the pipeline

    Move leads through the stages, log calls and notes, and set the next follow-up. The reports show what was won and lost, which leads have sat in a stage too long and which follow-ups are overdue.

Sales CRM questions

SautiDesk Pro, at KES 3,000 per person a month. Calling campaigns, reports and the live floor view are part of Pro too.

Answer every customer from one inbox, from KES 1,000 per person a month.

Incoming calls are free. Outgoing calls are KES 0.05 a second, paid from a balance you top up by M-Pesa or card.