People and presence
Get my daily stats
Returns the key's person's own figures for today, such as tickets handled and calls answered. These are the same numbers the home screen shows.
Requires: desk.read scope, Converse licence.
Authorization
bearerAuth AuthorizationBearer <token>
A SautiDesk API key. An owner or admin makes it under Settings in SautiDesk for a named person and picks the scopes. The key is shown once. Send it as Authorization: Bearer <key>. It acts as that person and as nobody else.
In: header
Response
OK
Example
{ "calls_answered": 1, "floor_answered": 1, "avg_talk_seconds": 60, "floor_avg_talk_seconds": 60, "tickets_closed": 1, "tickets_closed_on_call": 1, "calls_missed": 1, "tasks_done": 1, "tasks_raised": 1, "tasks_late": 1, "break_seconds": 60, "first_call_fix_percent": 1, "first_call_fix_of": 1}FieldTypeDescription
calls_answeredrequiredintegerfloor_answeredinteger | nullavg_talk_secondsinteger | nullfloor_avg_talk_secondsinteger | nulltickets_closedrequiredintegertickets_closed_on_callrequiredintegercalls_missedrequiredintegertasks_donerequiredintegertasks_raisedrequiredintegertasks_laterequiredintegerbreak_secondsrequiredintegerfirst_call_fix_percentinteger | nullfirst_call_fix_ofrequiredintegercurl -X GET "https://api.sautidesk.com/v1/desk/stats/me"