support_agentFor BPOs and contact centres
Big-centre power. Small-team price.
Queues, a live floor view and reports for teams of 5 to 30 agents, priced per person in shillings.
Enterprise systems priced for enterprise budgets
Growing centres get quoted in dollars, with long contracts and hardware. You need the control without the overhead.
call_split
Queues that share the load
Calls ring the next free agent.
grid_view
A live floor view
See who’s on a call and who’s waiting.
bar_chart
Reports for every client
Answer rates and outcomes by agent and queue.
What contact centres get
- Calls ring the next free agent, so queues share the load.
- A live floor view shows who is on a call and who is waiting. (SautiDesk Pro)
- Reports by agent and queue. (SautiDesk Pro)
Where most BPOs start
SautiDesk Pro
SautiDesk Pro gives you monitoring, reports, more queues and your own outcomes.
Estimate your cost →Good questions
Yes, on SautiDesk Pro.
Better answers = customers who come back.
Get started now. Pay only for the calls and messages you use.